Terms and Conditions

Transport fees

Public transport fares are included in the tour price (bus, MTR, Star Ferry, minibus, road tram), excluding the Peak Tram, the Ngong Ping 360 cable car, the Airport Express and private car hire. The guide may decide to take a taxi if it’s necessary or practical for the itinerary, but you’ll still pay for it separately. The guide handles their own transport unless specified otherwise. Food, drinks and souvenirs are not covered by the price. Buying an Octopus card is optional, although it is handy for small purchases, travel, convenience stores and vending machines. If you’d rather not buy one, please carry enough cash (around HK$300–500). If you prefer to be picked up from your hotel, the tour hours are counted from the pick-up time.

Booking and availability

Last-minute bookings may be possible, but 24 hours’ notice is preferred whenever feasible. Always check the guide’s online calendar first to confirm the date is free (times are in Hong Kong time, GMT+08:00). If your preferred time slot isn’t listed, mention it in a message. Suggested start times:

Day tours: around 8 am
Night tours: 6 pm

Preparations and recommendations

Read the full tour description carefully before booking any “hard” hikes. The guide reserves the right to adjust the hike itinerary based on their assessment of participants’ capabilities. Even on hard-rated trails, the pace will always be slow to moderate—this is not a fast-paced or trail-running group. If a participant leaves the guided group to take a different route, shortcut, or finish early/at another point, I take no responsibility for them. I will help guide clients from the meeting place to other points of interest using public transport (e.g., MTR, bus, taxi, minibus) or a private vehicle. However, I will not be liable for any injury that happens while boarding, travelling in, or getting off any public or private transport. I will provide a list of recommendations (clothing, equipment, fitness level, etc.) for safety and comfort. It is the client’s responsibility to follow these recommendations. The guide reserves the right to refuse participation, with no refund, if she believes a client is not adequately prepared for the specific walk or hike.

Payments

Cash or bank transfer: pay cash on the day, preferably at the start of the tour (either HKD or USD accepted). The fixed exchange rate used is US$1 = HK$7.80 (this matches Hong Kong’s long-standing currency peg, so it’s a standard and fair rate). Walking tours need no advance payment; car tours require an advance payment to confirm the booking. Please let me know if you need a receipt for the payment. There will be no refunds for cancellation of the tours partway through; in the event of weather preventing the itinerary from being completed as planned, the guide will use their best efforts to provide an alternative for the booked duration, but no refund will be made. Payment constitutes agreement to all our terms and conditions.

Substitution

In the event of my indisposition, I reserve the right to arrange a substitute licensed tour guide; in this case, I will contact you as far as possible in advance to confirm your agreement.

Disclaimer

I will make the final decision and may cancel the activity before it starts or stop it early if any of these weather warnings are issued by the Hong Kong Observatory or if there is evidence of a bush fire likely to affect the route:

Rainstorm warning (Amber, Red or Black, indicating heavy to very heavy rain that can cause flooding and disruption)
Thunderstorm warning
Typhoon Signal No. 8 or above (gale to hurricane-force winds)
Flood warning (e.g., special announcement for flooding in areas like Northern New Territories)

Please note all tours are undertaken at your own risk. We accept no liability or obligation in the event of illness, injury, death, or loss or damage to personal property. The website is kept up to date, errors, omissions and exceptions notwithstanding. We accept no liability for misinterpretations or the misunderstanding of the information provided. We reserve the right to take photographs or video during the tour and use them for marketing purposes. Consent is implied unless otherwise stated in writing.